Privacy policy
Welcome to the website of Agriturismo Fontelini, accessible at www.fontelini.com.
We are committed to protecting your privacy and personal data. In this privacy policy, we explain what data we collect, why we do so, and how we protect it.
1. Controller
The controller for the processing of your personal data is:
Agriturismo Fontelini
Località Coppo 11
62011 Cingoli (MC)
2. What data do we collect?
We may collect and process the following categories of personal data:
- Identification data such as your name, e-mail address and telephone number.
- Contact details such as your postal address and email address when you ask us a question or make a booking.
- Reservation data relating to bookings, such as arrival and departure dates and specific requirements.
- Payment details for settling your reservations (only when you book with us).
- Technical data such as IP address and cookies, when you visit our website.
3. Why do we collect this data?
We process personal data for the following purposes:
- Management of reservations: To process your reservation, confirm it and keep you informed about your booking.
- Customer service: To handle questions and requests and provide you with the best possible assistance.
- Marketing purposes: To inform you about offers and activities, only where you have given your consent.
- Improvement of our website: To analyse the use of our website and optimise the user experience.
4. How long do we keep your data?
We do not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected:
- Reservation and contact details: Retained for 5 years after your last stay.
- Technical data: Retained for 1 year for statistical analysis.
5. Your rights
You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Object to the processing of your data or request restriction of processing.
- Withdraw your consent, insofar as the processing of your data is based on consent.
If you wish to exercise your rights, please contact us at ciao@fontelini.com.
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6. Sharing of data with third parties
Agriturismo Fontelini only shares your data with third parties when necessary for the performance of our services, such as:
- Payment providers to process reservations.
- External service providers such as hosting and IT services for the security and operation of our website.
We never sell your data to third parties.
7. Data security
We take appropriate technical and organisational measures to protect your personal data against loss, unauthorised access or disclosure. Our website is secured with SSL encryption, and we use secure servers and systems to keep your data safe.
8. Cookies
Our website uses cookies to improve the user experience and track statistics. For more information on our use of cookies, please see our cookie policy.
9. Changes to this privacy policy
We reserve the right to modify this privacy policy. Any changes will be published on this page. We encourage you to check this policy regularly to be aware of any updates.
10. Contact details
If you have any questions about our privacy policy, please contact us at ciao@fontelini.com.
Last updated: November 2024